Privacy Policy
This privacy policy has been developed to better serve those who are interested in how their ‘Personally Identifiable Information’ is used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect and handle data.
General Data Protection Regulation (‘GDPR’)
The GDPR is a law that sets out the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to opt out of receiving emails, and sets severe penalties for violations. We collect your e-mail address to:
- Send information, respond to your enquiries, and/or other requests or questions.
- Continue to send emails with offers after the original transaction has occurred.
To be in compliance with GDPR, we agree to the following:
- Not to use false or misleading subject lines or email addresses.
- Identify the message as an advertisement in a reasonable manner.
- Include the physical address of our business or location.
- Monitor emails from third parties for compliance with marketing services, if any are used.
- Respect unsubscribe requests promptly.
- Allow users to unsubscribe using the link at the bottom of each email.
What personal information do we collect from people who visit our website?
When ordering or registering on our website, if applicable, you may be asked to enter your name, email address, phone number or other information to help you with your experience.
When do we collect information?
- When you fill out a form or open a support ticket
- When you subscribe to our offers
- When you send us an email
How do we use your information?
We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a marketing survey, browse the site or use certain other features of the site in the following ways:
- To personalise your experience and allow us to provide you with the type of content and product offerings that are of most interest to you.
- To improve our website in order to serve you better.
- To send periodic emails about your order or other products and services.
- To follow up with you after correspondence (chat, email or telephone).
How do we protect your information?
Our website regularly scans for known security holes and vulnerabilities to make your visit to our site as safe as possible. We use Standard Malware Scanning.
- Your personal information is stored under secure networks and is only accessible by a limited number of people who have special access rights to such systems, and are required to keep the information confidential. In addition, any sensitive or credit information you provide is encrypted through Secure Socket Layer (SSL) technology.
- We implement a variety of security measures when a user enters, holds, or accesses your information to maintain the safety of your personal information.
- All transactions are processed through a provider’s gateway and are not stored or processed on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) to enable the site or service provider’s systems to recognize your browser and remember certain information.
For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on past or current site activity, which enables us to provide you with improved services.
We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Understand and save user preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. This is done through your browser settings. Since every browser is a little different, look in your browser’s help menu to learn the correct way to modify your cookies.
If you disable cookies, some of the features that make your experience on the site more efficient may not work properly. They will not affect the user experience that makes your browsing of the site more efficient and may not function properly.
Disclosure to third parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies.
Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summarised in Google’s advertising principles. They are put in place to provide a positive experience for users. …read more
- We use Google Tracking Script on our website
Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on past visits to our site and other sites on the Internet. Users may opt out of Google’s use of the DART cookie by visiting the Google ad network content privacy policy.
We have implemented the following:
- Remarketing with Google AdSense
- Google reporting for web sample impressions
- Demographic and interest reporting
- DoubleClick platform integration
We, along with third-party vendors such as Google, use: first-party cookies (such as Google Analytics cookies), third-party cookies (such as the DoubleClick cookie) and other third-party identifiers together to collect data about user interactions with ad impressions and other marketing service functions as they relate to our website.
Opt-out:
Users can set preferences for how Google advertises through Google’s ad settings page. Alternatively, you may choose to visit the network advertising opt-out initiative page or use the Google Analytics opt-out Browser add on (browser add on opt-out) page.
Sweepstakes, contests and giveaways to customers and friends of the company.
Legal Bases for Participation in Sweepstakes, Contests and Giveaways of Hernán Bustos – Real Estate Experts
1. Organisation and purpose of the event:
Hernán Bustos – Real Estate Experts organizes sweepstakes, contests and free promotional activities aimed at clients and friends of the company. The personal data of participants may be collected through various means, including, without limitation, the official website of the company.
2. Participation requirements:
Participation is limited exclusively to persons over 18 years of age. The acceptance of these legal bases is an indispensable condition to participate in any promotional event organized by Hernán Bustos – Real Estate Experts.
3. Delivery of prizes:
The winners of the prizes or gifts must collect them personally at the facilities of the real estate agency, located in Av. de la Paz 1, C.P. 29631, Benalmádena, Spain, within a non-extendable period of 15 calendar days from the date of celebration of the event. Once this period has elapsed without the prize having been claimed, the winner will automatically lose the right to the prize, and the organisation may dispose of the prize as it sees fit.
4. Processing of personal data:
In compliance with current regulations on personal data protection, participants are informed that their participation in these events implies the express acceptance to receive communications from Hernán Bustos – Real Estate Experts via email, telephone or other means considered appropriate by the company.
However, participants may at any time exercise their rights of access, rectification, deletion, limitation of processing, portability and opposition to the processing of their personal data, in accordance with the provisions of the applicable legislation. To do so, they may contact us through the means indicated in our Privacy Policy.
5. Consequences of unsubscription:
In the event that the participant exercises their right to unsubscribe from the company’s communications, this will imply the automatic renunciation of their participation in future events organized by Hernán Bustos – Real Estate Experts, as well as the benefits derived from them.
6. Acceptance of the legal bases:
The participation in the draws, contests or gifts organized by Hernán Bustos – Real Estate Experts implies the full acceptance of these legal bases.
For more information about the treatment of personal data, please consult our Privacy Policy available on our website.
Online privacy protection
Users can visit our website anonymously.
Once this privacy policy has been created, we will add a link to it on our home page or, at a minimum, on the first relevant page after entering our site.
Our link to our ‘Privacy Policy’ includes the word ‘Privacy’ and can be easily found on the page specified above.
You will be notified of any changes to the privacy policy:
- On our Privacy Policy page
You can change your personal information:
- By sending us an email
How does our site handle ‘Do Not Track’ signals?
We respect users’ preferences not to read their “Do Not Track” signals and do not plant cookies or use advertising when the “Do Not Track” (DNT) browser mechanism is enabled.
Does our site allow third parties to track your behaviour?
It is important to note that we do not allow third parties to track your behaviour if you have chosen to do so.
If at any time you wish to opt out of receiving future emails from us
- Please follow the instructions at the bottom of each marketing email and we will stop sending you correspondence.
Contact us at
If you have any questions about our privacy policy, please contact us.
Last edited on 4 July, 2024
